Placed and order on 11/6 and was promised ship out a week later. I called and emailed several time with NO RESPONSE.
Finally I filed a fraud claim with my bank and reported them. I sent them an email asking for a refund and let them know I would be filing fraud against them and within two minutes of my sending that email the sent a FED Ex notice to me. I got the products three days later but it was NOTHING THAT I ORDERED. They basically just put two random boards in a box that were two different brands.
Wrong colors, and I didn't receive what I purchased. I called and emailed several times after that and no response. They are the worst. Do not buy from them, their website is BS!
Beware... I will be reporting this company to the Florida Business Bureau.
Several others have too. Do your research.
This reviewer shared experience about "poor customer service, no response, wrong order, i could go on an on." and wants this business to issue a full refund as the author lost $407. meganbeatty is overall dissatisfied with Hoverboarder. The most disappointing about hoverboarder shipping service at Hoverboarder was no response to voice messages, not notified product wasnt in stock even after sent confimation and received email confirmation product was sent it was not Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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